Privacy Policy

Last updated: July 2026

Information We Collect

We collect information you provide directly: name, email address, shipping address, billing address, and payment information when you place an order or create an account.

How We Use Your Information

We use your information to: process and ship orders, send order confirmations and shipping updates, respond to your questions, and improve our website and marketing. With your consent, we may send promotional emails — you can unsubscribe at any time.

Information Sharing

We share your information with Shopify (our e-commerce platform), payment processors (Shopify Payments, Stripe), and shipping carriers (Canada Post, UPS, FedEx) solely to fulfill your orders. We do not sell your personal information.

Cookies

We use cookies to remember your cart, understand your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some site features may not work properly.

Your Rights (Canadian Residents)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, and delete your personal information. Contact us at support@puchica.ca to exercise these rights.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We delete account data upon request or after 2 years of inactivity.

Contact

For privacy-related questions, contact our Privacy Officer at privacy@puchica.ca.